- Customer Care
LtCol John David Kuntz, USMCR(Ret)
LtCol Kuntz retired from the Marine Corps after more than 25 years of active and Reserve duty. One of his first Gazette articles, “Are Your Ready to Disobey?” was included in the anthology, On the Corps: USMC Wisdom From the Pages of Leatherneck, Marine Corps Gazette, and Proceedings, edited by Charles P. Neimeyer, U.S. Naval Institute Press, 2008.
I received them this morning. Thank you so much for your help! you guys are awesome and you will have my business for any uniform or military need in the future as well as a hearty recommendation via word of mouth to anyone who wonders where they should purchase uniforms from!
I wanted to take a moment and thank everyone at the association for sponsoring the Ground Awards Dinner on 3 June at the Crystal City Marriott. My wife and I thoroughly enjoyed ourselves and were tremendously pleased with the hospitality shown to us and the great accommodations. As well, I wanted to thank the association for the DVD of the event that was mailed to me. It is something that I will keep and treasure for the rest of my days. Again, thanks for everything.
Capt Chris Conner
I received the shipment of plaques, books and certificates today for
mail call. It was more exciting to me than candy or magazines! Thank
you very much.
1stSgt Thomas M. Burkhard
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
Thank you for all your help over the phone today. Planning a Marine Corps Ball is a lot of time, energy and work.
Timothy C. Summers
Timothy C. Summers
Colonel Ford, I have to pass this on because I'm in shock that I was able to Connect (on the first Ring), Chat and concluded my business with "Sharon" in less than 30 seconds, at the MCA-Office. I was taken by surprise. Why, I'm Not used to anyone answering the phone especially on the first ring. AND...a human being...a lovely lady with a disarming voice, which at first I thought was a recording. WOW! I commend THE MCA for doing such an outstanding service for its members...make me proud. Just think...I was not asked "if I knew my parties Extension."?
Wish I had a Blog...I would spread around how delighted I am. What transpired to me today is Rare, just doesn't happen anymore. See, I'm so impressed I'm blitzing you here.
It is ALWAYS a pleasure to work with a consummate professional such as SgtMaj (Ret.) Frank Pulley. As the company 1stSgt for Hotel Company, MCT, SOI (West), I’ve attended a number of his briefs and one can visually see a positive change in the student’s attention levels as the SgtMaj delivers his presentation. The SgtMaj truly cares about the Marines and the Marine Corps and represents the MCA in an extremely admirable manner. It has been my experience that all Marines (including myself) benefit from the experience of attending a MCA presentation. And regardless of rank or years of experience, Marines should always seek to increase their level of proficiency and knowledge and MCA briefs provide us with that opportunity.
1stSgt Scott Burton
My Name is Sergeant Major Juan. M. Hidalgo, Sergeant Major of the 13th Marine Expeditionary Unit (MEU) out of Camp Pendleton, CA. Sergeant Major (Ret.) Frank Pulley is one of my mentors and is someone that I have a tremendous amount of respect for. The MCA and SgtMaj Pulley do a phenomenal job in helping us recognize our Marines and Sailors and they continually demonstrate that they are always more than ready to support; anytime...Anyplace! And on behalf of the entire 13th MEU, I thank you very much!
Sergeant Major Juan. M. Hidalgo
I received my Dress Blues I ordered from The Marine
Shop in the mail today. And I just wanted to write and tell everyone there
that you all did a great job! Everyone from the tailors, to the customer
service reps. I am highly impressed with the quality and tailoring of your
uniforms. I will definitely keep coming back to The Marine Shop in the
future for uniforms!
Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”
W. A. Reed King George, VA