- Customer Care
Blog: Marines Looking Good Down Under
I just wanted to say thanks so much for making sure the uniform got back
to me in time for my commissioning class's photo. It fits me well and I am so excited for commissioning which takes
place in 17 hours! Thank you again!
MIDN Judith U Kastner
I received the shipment of plaques, books and certificates today for
mail call. It was more exciting to me than candy or magazines! Thank
you very much.
1stSgt Thomas M. Burkhard
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
My Name is Sergeant Major Juan. M. Hidalgo, Sergeant Major of the 13th Marine Expeditionary Unit (MEU) out of Camp Pendleton, CA. Sergeant Major (Ret.) Frank Pulley is one of my mentors and is someone that I have a tremendous amount of respect for. The MCA and SgtMaj Pulley do a phenomenal job in helping us recognize our Marines and Sailors and they continually demonstrate that they are always more than ready to support; anytime...Anyplace! And on behalf of the entire 13th MEU, I thank you very much!
Sergeant Major Juan. M. Hidalgo
I'm so pleased to see all the great merchandise you are stocking and the awesome promotions. Your store was dissappointing a few years ago and I shopped only at Sgt Grit.
Now, I can find what I am looking for with you guys.
Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”
W. A. Reed King George, VA
It is ALWAYS a pleasure to work with a consummate professional such as SgtMaj (Ret.) Frank Pulley. As the company 1stSgt for Hotel Company, MCT, SOI (West), I’ve attended a number of his briefs and one can visually see a positive change in the student’s attention levels as the SgtMaj delivers his presentation. The SgtMaj truly cares about the Marines and the Marine Corps and represents the MCA in an extremely admirable manner. It has been my experience that all Marines (including myself) benefit from the experience of attending a MCA presentation. And regardless of rank or years of experience, Marines should always seek to increase their level of proficiency and knowledge and MCA briefs provide us with that opportunity.
1stSgt Scott Burton
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
Thank you so much for taking the extra time and making the extra effort
to ship another hat to me for my husband last week. The second hat
arrived last Thursday... and he was tickled with it. Although it may be
"only a hat" it is a very special hat in many ways. He will always be a
proud Marine dad, and your kindness is very much appreciated.
Thank you for all your help over the phone today. Planning a Marine Corps Ball is a lot of time, energy and work.
Timothy C. Summers
Timothy C. Summers
- Blog: Bringing Home the Troops (Magazine Page)
- We’re Getting Out of the Marines because We Wanted to be Part of an Elite Force (Magazine Page)
- The Need for USNA Midshipmen to Attend OCS (Article)
- From Firefights to Fighting Tops: Marines Share Corps’ History With the Public (Article)
- Chesty: The Story Of Lieutenant General Lewis B. Puller (Magazine Page)