- Customer Care
VA Criticized For Bonuses To Doctors
I wanted to take a moment and thank everyone at the association for sponsoring the Ground Awards Dinner on 3 June at the Crystal City Marriott. My wife and I thoroughly enjoyed ourselves and were tremendously pleased with the hospitality shown to us and the great accommodations. As well, I wanted to thank the association for the DVD of the event that was mailed to me. It is something that I will keep and treasure for the rest of my days. Again, thanks for everything.
Capt Chris Conner
I received my Dress Blues I ordered from The Marine
Shop in the mail today. And I just wanted to write and tell everyone there
that you all did a great job! Everyone from the tailors, to the customer
service reps. I am highly impressed with the quality and tailoring of your
uniforms. I will definitely keep coming back to The Marine Shop in the
future for uniforms!
I want to relay my many thanks to everyone at Marine Corps Association and Military Historical Tours for providing me the opportunity to experience such a wonderful trip to Russia. Had I not won this trip through MCA I may have never taken advantage of such fantastic travels. The group, the Russian Tour guide (Oleg Alexandrov) and Charlie Dunn were wonderful companions during the trip. It will be a memory I will cherish all of my remaing days on this earth.
Again, Many thanks and Semper Fidelis!
1stSgt Bradshaw, USMC (Ret.)
You have been the easiest person I have ever dealt with since I have started MWR out here. You were very quick to respond to my every question and very knowledgeable about your work for an order over a phone that was my greatest experience. If you were in the Marine Corps Skylar I would write you up for a meritorious promotion. I will surely write it in my books to pass the word to the next MWR rep to continue the membership with you guys.
Sgt Richard Colmenarez
I received them this morning. Thank you so much for your help! you guys are awesome and you will have my business for any uniform or military need in the future as well as a hearty recommendation via word of mouth to anyone who wonders where they should purchase uniforms from!
I received the shipment of plaques, books and certificates today for
mail call. It was more exciting to me than candy or magazines! Thank
you very much.
1stSgt Thomas M. Burkhard
Thanks for the email; I purchased the two Marine Corps. Cups for my brother who served with the First Marine Div. in Vietnam . He was very pleased with the cups and I was very impressed with the purchase. The online catalog did not do the product the justice it deserved. Thanks again and I am sure you will hear from me in the future.
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
Thank you for all your help over the phone today. Planning a Marine Corps Ball is a lot of time, energy and work.
Timothy C. Summers
Timothy C. Summers
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
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