The VA Is Exempt From Cuts, But Veterans Are Not

I'm so pleased to see all the great merchandise you are stocking and the awesome promotions. Your store was dissappointing a few years ago and I shopped only at Sgt Grit.

Now, I can find what I am looking for with you guys.

Great job!

My Name is Sergeant Major Juan. M. Hidalgo, Sergeant Major of the 13th Marine Expeditionary Unit (MEU) out of Camp Pendleton, CA.  Sergeant Major (Ret.) Frank Pulley is one of my mentors and is someone that I have a tremendous amount of respect for. The MCA and SgtMaj Pulley do a phenomenal job in helping us recognize our Marines and Sailors and they continually demonstrate that they are always more than ready to support; anytime...Anyplace! And on behalf of the entire 13th MEU, I thank you very much!

Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.

I received them this morning. Thank you so much for your help! you guys are awesome and you will have my business for any uniform or military need in the future as well as a hearty recommendation via word of mouth to anyone who wonders where they should purchase uniforms from!

Ma’am,
 

I received the shipment of plaques, books and certificates today for
mail call. It was more exciting to me than candy or magazines! Thank
you very much.
Semper Fi,
 

 

I received my Dress Blues I ordered from The Marine
Shop in the mail today. And I just wanted to write and tell everyone there
that you all did a great job! Everyone from the tailors, to the customer
service reps. I am highly impressed with the quality and tailoring of your
uniforms. I will definitely keep coming back to The Marine Shop in the
future for uniforms!

Colonel Ford, I have to pass this on because I'm in shock that I was able to Connect (on the first Ring), Chat and concluded my business with "Sharon" in less than 30 seconds, at the MCA-Office. I was taken by surprise. Why, I'm Not used to anyone answering the phone especially on the first ring. AND...a human being...a lovely lady with a disarming voice, which at first I thought was a recording. WOW! I commend THE MCA  for doing such an outstanding service for its members...make me proud. Just think...I was not asked "if I knew my parties Extension."?
 
Wish I had a Blog...I would spread around how delighted I am. What transpired to me today is Rare, just doesn't happen anymore. See, I'm so impressed I'm blitzing you here.
 
S/F

Ms. Pappas,

Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”

Sincerely, Alfred

Christina,

Thank you for all your help over the phone today.  Planning a Marine Corps Ball is a lot of time, energy and work.

Timothy C. Summers

I want to relay my many thanks to everyone at Marine Corps Association and Military Historical Tours for providing me the opportunity to experience such a wonderful trip to Russia. Had I not won this trip through MCA I may have never taken advantage of such fantastic travels. The group, the Russian Tour guide (Oleg Alexandrov) and Charlie Dunn were wonderful companions during the trip. It will be a memory I will cherish all of my remaing days on this earth.

Again, Many thanks and Semper Fidelis!