VA Protected Against Sequester Cuts, But Veterans Will Feel The Pain

Louise,

I just wanted to say thanks so much for making sure the uniform got back
to me in time for my commissioning class's photo. It fits me well and I am so excited for commissioning which takes
place in 17 hours! Thank you again!

Very Respectfully,

Jessica,

Thank you so much for taking the extra time and making the extra effort
to ship another hat to me for my husband last week. The second hat
arrived last Thursday... and he was tickled with it. Although it may be
"only a hat" it is a very special hat in many ways. He will always be a
proud Marine dad, and your kindness is very much appreciated.

I received my blouse last Friday and want to thank you for your efforts
in getting things done.  Also, please thank the tailors involved in
making everything right and please give my sincere thanks to those who
made the decision to make the necessary corrections at no charge to me.
 That in itself says a lot about your organization.  The blouse fits
like a glove and actually looks and feels like new.  
Thank you and all the staff who had a hand in correcting a problem and making an old man happy.  Semper Fi
 
Sincerely,

Ma’am,

Just wanted to let you know that I got the sword yesterday with time to spare. It showed up unscathed due to the excellent packing job despite the rough postal process. And most importantly it looks great and the Bahraini’s couldn’t be happier! Thanks again for all of your assistance.

R/S

Major Wayne Phelps
3d LAAD Bn XO
Security Force, Camp Leatherneck, Afghanistan

I received my Dress Blues I ordered from The Marine
Shop in the mail today. And I just wanted to write and tell everyone there
that you all did a great job! Everyone from the tailors, to the customer
service reps. I am highly impressed with the quality and tailoring of your
uniforms. I will definitely keep coming back to The Marine Shop in the
future for uniforms!

You have been the easiest person I have ever dealt with since I have started MWR out here. You were very quick to respond to my every question and very knowledgeable about your work for an order over a phone that was my greatest experience. If you were in the Marine Corps Skylar I would write you up for a meritorious promotion. I will surely write it in my books to pass the word to the next MWR rep to continue the membership with you guys.

Sgt Richard Colmenarez

Colonel Ford, I have to pass this on because I'm in shock that I was able to Connect (on the first Ring), Chat and concluded my business with "Sharon" in less than 30 seconds, at the MCA-Office. I was taken by surprise. Why, I'm Not used to anyone answering the phone especially on the first ring. AND...a human being...a lovely lady with a disarming voice, which at first I thought was a recording. WOW! I commend THE MCA  for doing such an outstanding service for its members...make me proud. Just think...I was not asked "if I knew my parties Extension."?
 
Wish I had a Blog...I would spread around how delighted I am. What transpired to me today is Rare, just doesn't happen anymore. See, I'm so impressed I'm blitzing you here.
 
S/F

Ms. Pappas,

Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”

Sincerely, Alfred

Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.

I received them this morning. Thank you so much for your help! you guys are awesome and you will have my business for any uniform or military need in the future as well as a hearty recommendation via word of mouth to anyone who wonders where they should purchase uniforms from!