- Customer Care
CMC: Sequester Would Result In Marines Unprepared For Mission
I'm so pleased to see all the great merchandise you are stocking and the awesome promotions. Your store was dissappointing a few years ago and I shopped only at Sgt Grit.
Now, I can find what I am looking for with you guys.
You have been the easiest person I have ever dealt with since I have started MWR out here. You were very quick to respond to my every question and very knowledgeable about your work for an order over a phone that was my greatest experience. If you were in the Marine Corps Skylar I would write you up for a meritorious promotion. I will surely write it in my books to pass the word to the next MWR rep to continue the membership with you guys.
Sgt Richard Colmenarez
Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”
W. A. Reed King George, VA
It is ALWAYS a pleasure to work with a consummate professional such as SgtMaj (Ret.) Frank Pulley. As the company 1stSgt for Hotel Company, MCT, SOI (West), I’ve attended a number of his briefs and one can visually see a positive change in the student’s attention levels as the SgtMaj delivers his presentation. The SgtMaj truly cares about the Marines and the Marine Corps and represents the MCA in an extremely admirable manner. It has been my experience that all Marines (including myself) benefit from the experience of attending a MCA presentation. And regardless of rank or years of experience, Marines should always seek to increase their level of proficiency and knowledge and MCA briefs provide us with that opportunity.
1stSgt Scott Burton
Thank you so much for taking the extra time and making the extra effort
to ship another hat to me for my husband last week. The second hat
arrived last Thursday... and he was tickled with it. Although it may be
"only a hat" it is a very special hat in many ways. He will always be a
proud Marine dad, and your kindness is very much appreciated.
I received them this morning. Thank you so much for your help! you guys are awesome and you will have my business for any uniform or military need in the future as well as a hearty recommendation via word of mouth to anyone who wonders where they should purchase uniforms from!
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
I received my blouse last Friday and want to thank you for your efforts
in getting things done. Also, please thank the tailors involved in
making everything right and please give my sincere thanks to those who
made the decision to make the necessary corrections at no charge to me.
That in itself says a lot about your organization. The blouse fits
like a glove and actually looks and feels like new.
Thank you and all the staff who had a hand in correcting a problem and making an old man happy. Semper Fi
Charles W. (Chuck) Harpe
I received the shipment of plaques, books and certificates today for
mail call. It was more exciting to me than candy or magazines! Thank
you very much.
1stSgt Thomas M. Burkhard
Thank you for all your help over the phone today. Planning a Marine Corps Ball is a lot of time, energy and work.
Timothy C. Summers
Timothy C. Summers
- 26th MEU Marines and Sailors Assist Midland Beach, Staten Island Residents in Sandy Cleanup (Photo Gallery)
- CMC On Sequestration: This Is No Time To Do Business As Usual (Magazine Page)
- 26th MEU Deploys in Support of Hurricane Sandy Disaster Relief (Magazine Page)
- Hurricane Sandy Recovery (Photo Gallery)
- Gen James Amos Testifies Before The House Armed Services Committee On The Future Of The Military Services (Magazine Page)