Success In Former Taliban Stronghold Was Hard Won, Next Challenge Is Making It Last

My Name is Sergeant Major Juan. M. Hidalgo, Sergeant Major of the 13th Marine Expeditionary Unit (MEU) out of Camp Pendleton, CA.  Sergeant Major (Ret.) Frank Pulley is one of my mentors and is someone that I have a tremendous amount of respect for. The MCA and SgtMaj Pulley do a phenomenal job in helping us recognize our Marines and Sailors and they continually demonstrate that they are always more than ready to support; anytime...Anyplace! And on behalf of the entire 13th MEU, I thank you very much!

Ma’am,
 

I received the shipment of plaques, books and certificates today for
mail call. It was more exciting to me than candy or magazines! Thank
you very much.
Semper Fi,
 

 

I received my blouse last Friday and want to thank you for your efforts
in getting things done.  Also, please thank the tailors involved in
making everything right and please give my sincere thanks to those who
made the decision to make the necessary corrections at no charge to me.
 That in itself says a lot about your organization.  The blouse fits
like a glove and actually looks and feels like new.  
Thank you and all the staff who had a hand in correcting a problem and making an old man happy.  Semper Fi
 
Sincerely,

Louise,

I just wanted to say thanks so much for making sure the uniform got back
to me in time for my commissioning class's photo. It fits me well and I am so excited for commissioning which takes
place in 17 hours! Thank you again!

Very Respectfully,

Ma’am,

Just wanted to let you know that I got the sword yesterday with time to spare. It showed up unscathed due to the excellent packing job despite the rough postal process. And most importantly it looks great and the Bahraini’s couldn’t be happier! Thanks again for all of your assistance.

R/S

Major Wayne Phelps
3d LAAD Bn XO
Security Force, Camp Leatherneck, Afghanistan

I want to relay my many thanks to everyone at Marine Corps Association and Military Historical Tours for providing me the opportunity to experience such a wonderful trip to Russia. Had I not won this trip through MCA I may have never taken advantage of such fantastic travels. The group, the Russian Tour guide (Oleg Alexandrov) and Charlie Dunn were wonderful companions during the trip. It will be a memory I will cherish all of my remaing days on this earth.

Again, Many thanks and Semper Fidelis!

Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.

Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!

I received my Dress Blues I ordered from The Marine
Shop in the mail today. And I just wanted to write and tell everyone there
that you all did a great job! Everyone from the tailors, to the customer
service reps. I am highly impressed with the quality and tailoring of your
uniforms. I will definitely keep coming back to The Marine Shop in the
future for uniforms!