- Customer Care
News and Announcements
The 2012 Lou Lowery Award was presented to LCpl Jason Morrison at Camp Margarita, Marine Corps Base Pendleton, Calif., on Aug. 16, 2013. The Lowery Award is sponsored by the Marine Corps Association & Foundation, publisher of Leatherneck and the Marine Corps Gazette.
One thousand names are etched into the steely marble at the memorial chapel at Belleau Wood. The number of casualties and missing Marines from the epic World War I battle in France leaves 24-year-old Cpl Kevin Hoffman somber and “speechless.”
For award recipient Maj Benjamin Middendorf, leadership is earned. It doesn’t come from a rank stitched on an arm or pinned or a shoulder.
Seven Marines were presented with awards supported by the Marine Corps Association & Foundation at the Officer Candidate School graduation ceremony on August 9, 2013, at Marine Corps Base Quantico.
Congratulations to Lt Col Jeffery J. Tlapa, winner of the 2013 Lt Col Earl “Pete” Ellis Essay Contest for his article “Putting the Landing Force in Air Sea Battle.”
Colonel Dick Camp, USMC (Ret.) will be at the The MARINE Shop at Marine Corps Base Quantico for a book signing Aug. 16, 2013, from 11:00 a.m. to 13:30 p.m.
PFC Cole S. Wooten, from McCloud, Calif., was recognized with the award at the June 14, 2013, G Company graduation for 2d Recruit Training Battalion, Marine Corps Recruit Depot San Diego.
Col David W. “Dewey” Mauldin, USMC (Ret) has been a member of the Marine Corps Association & Foundation for 35 years. He ensures he attends a majority of MCA&F’s award and professional dinners throughout the year because he is first and foremost a Marine and needs to stay embedded with culture and current events.
Four awards sponsored by the Marine Corps Association & Foundation were presented to The Basic School’s Bravo Company graduates at Little Hall on Marine Corps Base Quantico on July 24, 2013.
LCpl Conor Borak, from Oklahoma City, Ok., was recognized with the award at the July 12, 2013 Fox Company graduation for 2d Recruit Training Battalion, Marine Corps Recruit Depot San Diego.
I wanted to take a moment and thank everyone at the association for sponsoring the Ground Awards Dinner on 3 June at the Crystal City Marriott. My wife and I thoroughly enjoyed ourselves and were tremendously pleased with the hospitality shown to us and the great accommodations. As well, I wanted to thank the association for the DVD of the event that was mailed to me. It is something that I will keep and treasure for the rest of my days. Again, thanks for everything.
Capt Chris Conner
It is ALWAYS a pleasure to work with a consummate professional such as SgtMaj (Ret.) Frank Pulley. As the company 1stSgt for Hotel Company, MCT, SOI (West), I’ve attended a number of his briefs and one can visually see a positive change in the student’s attention levels as the SgtMaj delivers his presentation. The SgtMaj truly cares about the Marines and the Marine Corps and represents the MCA in an extremely admirable manner. It has been my experience that all Marines (including myself) benefit from the experience of attending a MCA presentation. And regardless of rank or years of experience, Marines should always seek to increase their level of proficiency and knowledge and MCA briefs provide us with that opportunity.
1stSgt Scott Burton
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
Thank you for all your help over the phone today. Planning a Marine Corps Ball is a lot of time, energy and work.
Timothy C. Summers
Timothy C. Summers
I received my Dress Blues I ordered from The Marine
Shop in the mail today. And I just wanted to write and tell everyone there
that you all did a great job! Everyone from the tailors, to the customer
service reps. I am highly impressed with the quality and tailoring of your
uniforms. I will definitely keep coming back to The Marine Shop in the
future for uniforms!
My Name is Sergeant Major Juan. M. Hidalgo, Sergeant Major of the 13th Marine Expeditionary Unit (MEU) out of Camp Pendleton, CA. Sergeant Major (Ret.) Frank Pulley is one of my mentors and is someone that I have a tremendous amount of respect for. The MCA and SgtMaj Pulley do a phenomenal job in helping us recognize our Marines and Sailors and they continually demonstrate that they are always more than ready to support; anytime...Anyplace! And on behalf of the entire 13th MEU, I thank you very much!
Sergeant Major Juan. M. Hidalgo
I'm so pleased to see all the great merchandise you are stocking and the awesome promotions. Your store was dissappointing a few years ago and I shopped only at Sgt Grit.
Now, I can find what I am looking for with you guys.
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
You have been the easiest person I have ever dealt with since I have started MWR out here. You were very quick to respond to my every question and very knowledgeable about your work for an order over a phone that was my greatest experience. If you were in the Marine Corps Skylar I would write you up for a meritorious promotion. I will surely write it in my books to pass the word to the next MWR rep to continue the membership with you guys.
Sgt Richard Colmenarez
I received my blouse last Friday and want to thank you for your efforts
in getting things done. Also, please thank the tailors involved in
making everything right and please give my sincere thanks to those who
made the decision to make the necessary corrections at no charge to me.
That in itself says a lot about your organization. The blouse fits
like a glove and actually looks and feels like new.
Thank you and all the staff who had a hand in correcting a problem and making an old man happy. Semper Fi
Charles W. (Chuck) Harpe