- Customer Care
Photo of the Week: Wounded Warrior Battalion Receives Award
The United States Marine Corps’ Wounded Warrior Regiment was awarded the National Commanders in Chief VFW Gold Medal Award on 6 March 2012. The award is given to organizations in recognition of exceptional services rendered to the country, community and mankind on a national or international level. In addition, Wounded, ill and injured Marines with the Wounded Warrior Battalion East Bethesda detachment attended the ceremony.
Wounded Warrior Battalion East (WWBn-E) is comprised of seven detachments, in addition to the battalion’s headquarters and barracks at Camp Lejeune, N.C. The organization focuses on taking care of wounded, ill and injured Marines and their families. The Battalion is dedicated to ensuring the care of the Marine Corps’ Wounded Warriors throughout their recovery and transition process and to supporting their families.
Established in 2007, the Marine Corps Wounded Warrior Regiment (WWR) provides and facilitates non-medical care to wounded, ill and injured Marines and Sailors in direct support of Marine units. The assistance provided, helps them and their families as they return to duty or transition to civilian life. Located in Quantico, VA, The Regimental Headquarters element commands the operations of two Wounded Warrior Battalions located at Camp Pendleton, CA, Camp Lejeune, NC, and multiple detachments in locations around the globe. The WWR has quickly become a proven command providing WII Marines, their families, and caregivers support to help them through the processes of recovery and transition.
By joining MCA&F, you also receive your choice of a print edition of either the Marine Corps Gazette or Leatherneck magazines and access to both online. The magazines promote professional development, and ensure you stay informed of the issues affecting Marines as well as unfolding Marine history. Through the support of our MCA&F members, and retail revenue generated by sales at The MARINE Shop, or online at MarineShop.net, MCA&F continues to recognize deserving Marines and units.
In addition to our flagship magazines, members receive many benefits including discounts with affinity partners and member-value pricing at MCA&F retail locations. You can also support Marines further by making a tax deductible donation to the Foundation here.
Join us and reconnect to the Marine Corps and help support programs for Marines.
Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”
W. A. Reed King George, VA
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
I received the shipment of plaques, books and certificates today for
mail call. It was more exciting to me than candy or magazines! Thank
you very much.
1stSgt Thomas M. Burkhard
You have been the easiest person I have ever dealt with since I have started MWR out here. You were very quick to respond to my every question and very knowledgeable about your work for an order over a phone that was my greatest experience. If you were in the Marine Corps Skylar I would write you up for a meritorious promotion. I will surely write it in my books to pass the word to the next MWR rep to continue the membership with you guys.
Sgt Richard Colmenarez
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
My Name is Sergeant Major Juan. M. Hidalgo, Sergeant Major of the 13th Marine Expeditionary Unit (MEU) out of Camp Pendleton, CA. Sergeant Major (Ret.) Frank Pulley is one of my mentors and is someone that I have a tremendous amount of respect for. The MCA and SgtMaj Pulley do a phenomenal job in helping us recognize our Marines and Sailors and they continually demonstrate that they are always more than ready to support; anytime...Anyplace! And on behalf of the entire 13th MEU, I thank you very much!
Sergeant Major Juan. M. Hidalgo
I received my Dress Blues I ordered from The Marine
Shop in the mail today. And I just wanted to write and tell everyone there
that you all did a great job! Everyone from the tailors, to the customer
service reps. I am highly impressed with the quality and tailoring of your
uniforms. I will definitely keep coming back to The Marine Shop in the
future for uniforms!
Thank you so much for taking the extra time and making the extra effort
to ship another hat to me for my husband last week. The second hat
arrived last Thursday... and he was tickled with it. Although it may be
"only a hat" it is a very special hat in many ways. He will always be a
proud Marine dad, and your kindness is very much appreciated.
It is ALWAYS a pleasure to work with a consummate professional such as SgtMaj (Ret.) Frank Pulley. As the company 1stSgt for Hotel Company, MCT, SOI (West), I’ve attended a number of his briefs and one can visually see a positive change in the student’s attention levels as the SgtMaj delivers his presentation. The SgtMaj truly cares about the Marines and the Marine Corps and represents the MCA in an extremely admirable manner. It has been my experience that all Marines (including myself) benefit from the experience of attending a MCA presentation. And regardless of rank or years of experience, Marines should always seek to increase their level of proficiency and knowledge and MCA briefs provide us with that opportunity.
1stSgt Scott Burton
I received them this morning. Thank you so much for your help! you guys are awesome and you will have my business for any uniform or military need in the future as well as a hearty recommendation via word of mouth to anyone who wonders where they should purchase uniforms from!
- Marine Athlete Receives Pentathlon Award (Magazine Page)
- Wounded Warrior Regiment Museum Exhibit (Event)
- Operation: Coming Home Hosts Key Ceremony For Fourth Hero Home (Event)
- Marines Shoot For Success During 2013 Warrior Games (Photo Gallery)
- Weekend Extra - February 10, 2013 (Magazine Page)