- Customer Care
MCA&F Makes A Positive Impact On Marines
In support of today’s Marines and their professional development, MCA&F provided a unit library to Charlie Company, 1st Battalion, 5th Marines.
On behalf of all the Marines in Charlie Company, 1st Battalion 5th Marines, I want to express our sincere appreciation to you and the Marine Corps Association/Foundation! Getting our professional library up and running was no small feat. However, with your cooperation and the superb support and assistance of the MCA/F, our Battalion now has a nearly complete professional library.
I also want to thank you for making the time to come out to San Mateo to personally brief the Marines from the Battalion on the Marine Corps Association/Foundation and its purpose and mission. Although, it was not an ideal "classroom" setting, we ALL enjoyed your enthusiasm, passion and the information you presented. I was informed that lots of Marines stayed around to "sign up" after your MOTIVATING brief! Again thank you for your time and support for the Marines and for continuing to "fight the good fight”!
1stSgt Bryan Fuller
1st Bn, 5th Marines
This testimonial was the result of MCA&F’s West Coast Representative, SgtMaj Frank Pulley, USMC (Ret) briefing Marines in San Mateo, California on the benefits of MCA&F and the continual support the Association and Foundation provides for today’s Marines. His brief motivated Marines to join the Association that supports Marines and provides numerous opportunities for professional development.
The Marine Corps Association & Foundation is the preeminent organization dedicated to Marine professional development. To help develop more knowledgeable Marines and ultimately, a more effective amphibious force-in-readiness, the Commanders’ Unit Library Program provides commanders and their units with vital intellectual resources from the Marine Corps Professional Reading Program and other selected material. In 2011, MCA&F delivered comprehensive libraries to 271 Marine units to establish or augment their Commanders’ Unit Libraries and has provided an additional 94 libraries to Marine units with the aim of fostering professional development.
MCA&F –the professional association for ALL Marines is dedicated to support Marine excellence and professional development. Join MCA&F and help us continue to make a positive impact on our Marines. Membership dues and retail purchases at The MARINE Shop provide support to MCA&F programs. As a member, you will have access to our flagship magazines, Marine Corps Gazette and Leatherneck, to stay informed on issues affecting Marines as well as unfolding Marine Corps history. Members receive other benefits including discounts with affinity partners and member value pricing at MCA&F retail locations.
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
Colonel Ford, I have to pass this on because I'm in shock that I was able to Connect (on the first Ring), Chat and concluded my business with "Sharon" in less than 30 seconds, at the MCA-Office. I was taken by surprise. Why, I'm Not used to anyone answering the phone especially on the first ring. AND...a human being...a lovely lady with a disarming voice, which at first I thought was a recording. WOW! I commend THE MCA for doing such an outstanding service for its members...make me proud. Just think...I was not asked "if I knew my parties Extension."?
Wish I had a Blog...I would spread around how delighted I am. What transpired to me today is Rare, just doesn't happen anymore. See, I'm so impressed I'm blitzing you here.
Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”
W. A. Reed King George, VA
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
Just wanted to let you know that I got the sword yesterday with time to spare. It showed up unscathed due to the excellent packing job despite the rough postal process. And most importantly it looks great and the Bahraini’s couldn’t be happier! Thanks again for all of your assistance.
Major Wayne Phelps
3d LAAD Bn XO
Security Force, Camp Leatherneck, Afghanistan
Major Wayne Phelps
Thank you for all your help over the phone today. Planning a Marine Corps Ball is a lot of time, energy and work.
Timothy C. Summers
Timothy C. Summers
I wanted to take a moment and thank everyone at the association for sponsoring the Ground Awards Dinner on 3 June at the Crystal City Marriott. My wife and I thoroughly enjoyed ourselves and were tremendously pleased with the hospitality shown to us and the great accommodations. As well, I wanted to thank the association for the DVD of the event that was mailed to me. It is something that I will keep and treasure for the rest of my days. Again, thanks for everything.
Capt Chris Conner
Thanks for the email; I purchased the two Marine Corps. Cups for my brother who served with the First Marine Div. in Vietnam . He was very pleased with the cups and I was very impressed with the purchase. The online catalog did not do the product the justice it deserved. Thanks again and I am sure you will hear from me in the future.
I received them this morning. Thank you so much for your help! you guys are awesome and you will have my business for any uniform or military need in the future as well as a hearty recommendation via word of mouth to anyone who wonders where they should purchase uniforms from!
I want to relay my many thanks to everyone at Marine Corps Association and Military Historical Tours for providing me the opportunity to experience such a wonderful trip to Russia. Had I not won this trip through MCA I may have never taken advantage of such fantastic travels. The group, the Russian Tour guide (Oleg Alexandrov) and Charlie Dunn were wonderful companions during the trip. It will be a memory I will cherish all of my remaing days on this earth.
Again, Many thanks and Semper Fidelis!
1stSgt Bradshaw, USMC (Ret.)
- Marine Corps Association & Foundation: Advancing Leadership and Recognizing Excellence (Article)
- Benefits (Page)
- Texas A&M: The Military College of Texas (Article)
- About (Page)
- The Battle Of An Nasiriyah (Magazine Page)