- Customer Care
The MCA&F Hosts Social Event for Bravo Company, TBS
On 14 February 2011, The Marine Corps Association & Foundation hosted a social event welcoming The Bravo Company, TBS Lieutenants to Quantico and to the Corps. MCA&F staff members and about 300 Second Lieutenant’s gathered together in O’Bannon Hall for several hours of conviviality and camaraderie.
Prior to the social gathering, in one of TBS classrooms, Marine Corps Gazette Editor, Colonel John Keenan USMC (Ret) briefed the students and staff about MCA&F’s Membership support, Mission, Awards, and Professional Reading Program. After, Lieutenants of Bravo Company recessed to the Green Carpet area next to the “Hawk” for some heavy appetizers and draft beer donated by Gordon Bierch Brewery. MCA&F secured seven new memberships and raffled off several professional reading books during the event.
“Congratulations and a hearty welcome abroad to our new members and to the raffle contest winners.” Winners of the prizes were 2ndLt’s Eric Anderson, Landon Smith and Jeremy Larus.
MCA&F, The Professional Association for ALL Marines established this tradition of hosting social events for each TBS class during their training in 2011 and plans on continuing the custom.
You too can support today’s Marines by joining MCA&F and can stay informed of issues affecting Marines as well as stay connected on unfolding Marine history. Through the support of our MCA&F members, and revenue from our retail activities by The MARINE Shop, and Marineshop.net and MCA&F recognizes deserving Marines.
Members receive many benefits including access to magazines, discounts with affinity partners and member value pricing at MCA&F retail locations. You can also make a tax deductible donation to the Foundation HERE.
Take a look at some of the pictures from the event:
Col John Keenan, USMC (Ret) Editor of Marine Corps Gazette with raffle prize winner, 2ndLt Landon Smith
Col Keenan with raffle prize winner, 2ndLt Eric Anderson
Bravo Company, TBS filtering in for beer
MCA&F Staff chatting with Lieutenants
MCA&F’s Marketing Coordinator, Sherry Linhares signs up a new member
Bravo Company, TBS chatting in front of the Hawkins Room
Col Keenan announcing raffle winners
LeeAnn Mitchell, Director of Events and Foundation Development and Operations, and Jasmine Byrd, Marketing Writer and Media Coordinator with Lieutenants.
Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”
W. A. Reed King George, VA
Colonel Ford, I have to pass this on because I'm in shock that I was able to Connect (on the first Ring), Chat and concluded my business with "Sharon" in less than 30 seconds, at the MCA-Office. I was taken by surprise. Why, I'm Not used to anyone answering the phone especially on the first ring. AND...a human being...a lovely lady with a disarming voice, which at first I thought was a recording. WOW! I commend THE MCA for doing such an outstanding service for its members...make me proud. Just think...I was not asked "if I knew my parties Extension."?
Wish I had a Blog...I would spread around how delighted I am. What transpired to me today is Rare, just doesn't happen anymore. See, I'm so impressed I'm blitzing you here.
It is ALWAYS a pleasure to work with a consummate professional such as SgtMaj (Ret.) Frank Pulley. As the company 1stSgt for Hotel Company, MCT, SOI (West), I’ve attended a number of his briefs and one can visually see a positive change in the student’s attention levels as the SgtMaj delivers his presentation. The SgtMaj truly cares about the Marines and the Marine Corps and represents the MCA in an extremely admirable manner. It has been my experience that all Marines (including myself) benefit from the experience of attending a MCA presentation. And regardless of rank or years of experience, Marines should always seek to increase their level of proficiency and knowledge and MCA briefs provide us with that opportunity.
1stSgt Scott Burton
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
I received my blouse last Friday and want to thank you for your efforts
in getting things done. Also, please thank the tailors involved in
making everything right and please give my sincere thanks to those who
made the decision to make the necessary corrections at no charge to me.
That in itself says a lot about your organization. The blouse fits
like a glove and actually looks and feels like new.
Thank you and all the staff who had a hand in correcting a problem and making an old man happy. Semper Fi
Charles W. (Chuck) Harpe
My Name is Sergeant Major Juan. M. Hidalgo, Sergeant Major of the 13th Marine Expeditionary Unit (MEU) out of Camp Pendleton, CA. Sergeant Major (Ret.) Frank Pulley is one of my mentors and is someone that I have a tremendous amount of respect for. The MCA and SgtMaj Pulley do a phenomenal job in helping us recognize our Marines and Sailors and they continually demonstrate that they are always more than ready to support; anytime...Anyplace! And on behalf of the entire 13th MEU, I thank you very much!
Sergeant Major Juan. M. Hidalgo
I received them this morning. Thank you so much for your help! you guys are awesome and you will have my business for any uniform or military need in the future as well as a hearty recommendation via word of mouth to anyone who wonders where they should purchase uniforms from!
You have been the easiest person I have ever dealt with since I have started MWR out here. You were very quick to respond to my every question and very knowledgeable about your work for an order over a phone that was my greatest experience. If you were in the Marine Corps Skylar I would write you up for a meritorious promotion. I will surely write it in my books to pass the word to the next MWR rep to continue the membership with you guys.
Sgt Richard Colmenarez
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
I received the shipment of plaques, books and certificates today for
mail call. It was more exciting to me than candy or magazines! Thank
you very much.
1stSgt Thomas M. Burkhard
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