"Helping Marines Find Their Path"
For GySgt Brian Grado, there’s no experience more invigorating than when a Marine raises their hand and reenlists in the Marine Corps.
Grado says he wholeheartedly enjoys his job as a PSR SNOIC, a Prior Service Recruiting Staff Non-Commissioned Officer In Charge in San Antonio.
“I love helping Marines and getting their careers back on track,” Grado said. “It’s about helping Marines find their path and what they want to do.”
Grado was recognized for his passion and hard work when he was named the top PSR SNOIC in the country during an award ceremony Jan. 29 at Marine Corps Base Quantico. The Marine Corps Association sponsored the awards, the ceremony, and the single long stemmed roses given to each spouse.
“It’s a really humbling experience to see my hard work paid off,” Grado said. “It really means a lot.”
The SNCOIC of the Year award recipient was GySgt Douglas McGlothlin and the runner-up was GySgt Sabastain Luna Jr. The PSR SNOIC of the Year award recipient was GySgt Brian Grado and the runner-up was GySgt Randy Erpelding.
“I’ll always remember it because it’s about my Marines and their hard work and everyday I remember that it was because of them,” Grado said. “They set me up for success.”
Leatherneck editor Col Walt Ford, USMC (Ret) with award recipients and runners up.
LtGen Milstead pins awards.
LtGen Milstead addresses the audience.
At left, SNCOIC of the Year award recipient GySgt Douglas McGlothlin stands with his wife and at right PSR SNOIC of the Year award recipient was GySgt Brian Grado stand with his wife Dianna Grado.
Member Oorahs!
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
I'm so pleased to see all the great merchandise you are stocking and the awesome promotions. Your store was dissappointing a few years ago and I shopped only at Sgt Grit.
Now, I can find what I am looking for with you guys.
Great job!
You have been the easiest person I have ever dealt with since I have started MWR out here. You were very quick to respond to my every question and very knowledgeable about your work for an order over a phone that was my greatest experience. If you were in the Marine Corps Skylar I would write you up for a meritorious promotion. I will surely write it in my books to pass the word to the next MWR rep to continue the membership with you guys.
Sgt Richard Colmenarez
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
I wanted to take a moment and thank everyone at the association for sponsoring the Ground Awards Dinner on 3 June at the Crystal City Marriott. My wife and I thoroughly enjoyed ourselves and were tremendously pleased with the hospitality shown to us and the great accommodations. As well, I wanted to thank the association for the DVD of the event that was mailed to me. It is something that I will keep and treasure for the rest of my days. Again, thanks for everything.
Semper Fidelis!
Louise,
I just wanted to say thanks so much for making sure the uniform got back
to me in time for my commissioning class's photo. It fits me well and I am so excited for commissioning which takes
place in 17 hours! Thank you again!
Very Respectfully,
Thanks for the email; I purchased the two Marine Corps. Cups for my brother who served with the First Marine Div. in Vietnam . He was very pleased with the cups and I was very impressed with the purchase. The online catalog did not do the product the justice it deserved. Thanks again and I am sure you will hear from me in the future.
Ms. Pappas,
Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”
Sincerely, Alfred
My Name is Sergeant Major Juan. M. Hidalgo, Sergeant Major of the 13th Marine Expeditionary Unit (MEU) out of Camp Pendleton, CA. Sergeant Major (Ret.) Frank Pulley is one of my mentors and is someone that I have a tremendous amount of respect for. The MCA and SgtMaj Pulley do a phenomenal job in helping us recognize our Marines and Sailors and they continually demonstrate that they are always more than ready to support; anytime...Anyplace! And on behalf of the entire 13th MEU, I thank you very much!
Colonel Ford, I have to pass this on because I'm in shock that I was able to Connect (on the first Ring), Chat and concluded my business with "Sharon" in less than 30 seconds, at the MCA-Office. I was taken by surprise. Why, I'm Not used to anyone answering the phone especially on the first ring. AND...a human being...a lovely lady with a disarming voice, which at first I thought was a recording. WOW! I commend THE MCA for doing such an outstanding service for its members...make me proud. Just think...I was not asked "if I knew my parties Extension."?
Wish I had a Blog...I would spread around how delighted I am. What transpired to me today is Rare, just doesn't happen anymore. See, I'm so impressed I'm blitzing you here.
S/F
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