- Customer Care
Excellence Awarded at OCS August Graduation
September 16, 2013
Marine officer candidates practice for their OCS graduation at Marine Corps Base Quantico Aug. 16, 2013.
SSgt Christopher A. Harrison is the recipient of the Drill Instructor of the Cycle Award for Golf Company, The Basic School (TBS). Photo by Ron Lunn, Marine Corps Association & Foundation.
Candidate Louise M. Nowak is the recipient of the Honor Grad Award for highest average score and Marine Corps Association Gung Ho Award for Golf Company, 1st Platoon, TBS. Photo by Ron Lunn, Marine Corps Association & Foundation.
It takes hard work and discipline to make it through Officer Candidates School, but those traits were magnified for honor grad Louise Nowak.
"I worked hard everyday and continued to give it my all when times were exhausting," Nowak said. "The competition was tough all around the board, which made me push harder, because I'm driven by competition as well as my own self motivation."
Nowak received her framed certificate, MCA wristwatch and the book "Reminiscences of a Marine" during the OCS graduation at Marine Corps Base Quantico Aug. 16, 2013. The Marine Corps Association & Foundation presented five awards to candidates and nine awards to staff members.
It was tough competition for the candidates, Nowak said, because many were prior service or ROTC candidates. Nowak was enlisted from 2006 to 2010 as a combat engineer and completed two deployments. She is now a senior at Carroll University majoring in exercise science.
"I knew going into OCS that there was much to learn regardless of my prior service," Nowak said. "And just as for anything, you get out what you put in. Being the Honor Graduate was not my goal, my goal was to give it my all and take away as much as possible."
The candidates that the Marine Corps Association & Foundation recognized were Louise M. Nowak for the Honor Grad Award for highest average score and Marine Corps Association Gung Ho Award for 1st Platoon, Golf Company; Livingston C. Lukow for the MCA Leadership Award; Daniel F. Sandoval for the Marine Corps Association Gung Ho Award for 1st Platoon, Echo Company; and John H. Mensch Jr. for the Marine Corps Association Gung Ho Award for 4th Platoon, India Company.
MCA&F also awarded OCS enlisted staff including Echo Company D.I. of the Cycle GySgt Nicholas M. Gogol; Golf Company D.I. of the Cycle SSgt Christopher A. Harrison; India Company D.I. of the Cycle SSgt Scott Hemenway; Echo Company Corpsman of the Cycle HM3 Jason Young; Golf Company Corpsman of the Cycle HM John Master; India Company Corpsman of the Cycle HM Kenny Columbus; Tactics Instructor Sgt Michael D. Hodges for Academic Instructor of the Cycle; Sgt Paul B. Price for the Eagle Award; and Cpl Allan E. Young for Physical Training Instructor of the Cycle.
The OCS graduate awards are presented through the MCA&F Marine Excellence Awards program. Each year MCA&F gives nearly 11,000 awards to deserving Marines and provides about 97 percent of all awards distributed in the Corps outside the USMC awards system. The program offers tangible recognition of professional accomplishments and recognizes the honor graduates throughout the Marine Corps officer and enlisted formal schools.
Colonel Ford, I have to pass this on because I'm in shock that I was able to Connect (on the first Ring), Chat and concluded my business with "Sharon" in less than 30 seconds, at the MCA-Office. I was taken by surprise. Why, I'm Not used to anyone answering the phone especially on the first ring. AND...a human being...a lovely lady with a disarming voice, which at first I thought was a recording. WOW! I commend THE MCA for doing such an outstanding service for its members...make me proud. Just think...I was not asked "if I knew my parties Extension."?
Wish I had a Blog...I would spread around how delighted I am. What transpired to me today is Rare, just doesn't happen anymore. See, I'm so impressed I'm blitzing you here.
You have been the easiest person I have ever dealt with since I have started MWR out here. You were very quick to respond to my every question and very knowledgeable about your work for an order over a phone that was my greatest experience. If you were in the Marine Corps Skylar I would write you up for a meritorious promotion. I will surely write it in my books to pass the word to the next MWR rep to continue the membership with you guys.
Sgt Richard Colmenarez
I wanted to take a moment and thank everyone at the association for sponsoring the Ground Awards Dinner on 3 June at the Crystal City Marriott. My wife and I thoroughly enjoyed ourselves and were tremendously pleased with the hospitality shown to us and the great accommodations. As well, I wanted to thank the association for the DVD of the event that was mailed to me. It is something that I will keep and treasure for the rest of my days. Again, thanks for everything.
Capt Chris Conner
Thank you for all your help over the phone today. Planning a Marine Corps Ball is a lot of time, energy and work.
Timothy C. Summers
Timothy C. Summers
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
It is ALWAYS a pleasure to work with a consummate professional such as SgtMaj (Ret.) Frank Pulley. As the company 1stSgt for Hotel Company, MCT, SOI (West), I’ve attended a number of his briefs and one can visually see a positive change in the student’s attention levels as the SgtMaj delivers his presentation. The SgtMaj truly cares about the Marines and the Marine Corps and represents the MCA in an extremely admirable manner. It has been my experience that all Marines (including myself) benefit from the experience of attending a MCA presentation. And regardless of rank or years of experience, Marines should always seek to increase their level of proficiency and knowledge and MCA briefs provide us with that opportunity.
1stSgt Scott Burton
My Name is Sergeant Major Juan. M. Hidalgo, Sergeant Major of the 13th Marine Expeditionary Unit (MEU) out of Camp Pendleton, CA. Sergeant Major (Ret.) Frank Pulley is one of my mentors and is someone that I have a tremendous amount of respect for. The MCA and SgtMaj Pulley do a phenomenal job in helping us recognize our Marines and Sailors and they continually demonstrate that they are always more than ready to support; anytime...Anyplace! And on behalf of the entire 13th MEU, I thank you very much!
Sergeant Major Juan. M. Hidalgo
I want to relay my many thanks to everyone at Marine Corps Association and Military Historical Tours for providing me the opportunity to experience such a wonderful trip to Russia. Had I not won this trip through MCA I may have never taken advantage of such fantastic travels. The group, the Russian Tour guide (Oleg Alexandrov) and Charlie Dunn were wonderful companions during the trip. It will be a memory I will cherish all of my remaing days on this earth.
Again, Many thanks and Semper Fidelis!
1stSgt Bradshaw, USMC (Ret.)
I just wanted to say thanks so much for making sure the uniform got back
to me in time for my commissioning class's photo. It fits me well and I am so excited for commissioning which takes
place in 17 hours! Thank you again!
MIDN Judith U Kastner
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
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