- Customer Care
Directly Impacting Marines
The Marine Corps Association & Foundation started the New Year with a bar set high. During the month of January, MCA&F recognized 355 award recipients and spent more than $10,000 recognizing Marines.
Of the 355 award recipients, 211 received awards and 144 received certificates. The awards received included:
- 1 K-Bar
- 54 Books
- 17 Cash Awards (value totals $3,450)
- 13 Complimentary Memberships
- 198 Plaques
- 22 Trophies
- 2 Engraved Plates for Plaques
In January MCAF hosted a luncheon for the Commandant’s Combined Awards nominees and their spouses, providing 15 roses and 13 luggage tags. During this period 144 individuals received Certificates recognizing their accomplishments. These certificates were sent to individuals at the following locations:
- III MHG MTU
- Marine Corps Detachment Ft Leonardwood
- 26th MEU
- SNCOA – Camp Pendleton
These awards are made possible through the MCA&F Marine Excellence Awards program. Each year MCA&F gives awards to recognize nearly 11,000 deserving Marines and provides about 97 percent of all awards distributed in the Corps outside the USMC awards system. The program offers tangible recognition of professional accomplishments and recognizes the honor graduates throughout the Marine Corps officer and enlisted formal schools.
To support Marines and encourage the existence of these MCA&F programs, please participate in our Special 100th Anniversary Campaign. The three-tier donation levels recognize our donors by name in the April editions of Leatherneck and Marine Corps Gazette magazines celebrating the association’s centennial. All contributions are tax-deductible and directly touch the lives of thousands of Marines each year.
Click HERE to visit the donation page and make a contribution today.
Leatherneck editor Col Walt Ford, USMC (Ret) congratulates the award winners of the Commandant of the Marine Corps Combined Awards Jan. 28.
Leatherneck editor Col Walt Ford, USMC (Ret) congratulates the spouses of the award winners and runners up of the SNCOIC/PSR SNCOIC awards Jan. 29. Each spouse received USMC luggage tags and a red rose.
I received my blouse last Friday and want to thank you for your efforts
in getting things done. Also, please thank the tailors involved in
making everything right and please give my sincere thanks to those who
made the decision to make the necessary corrections at no charge to me.
That in itself says a lot about your organization. The blouse fits
like a glove and actually looks and feels like new.
Thank you and all the staff who had a hand in correcting a problem and making an old man happy. Semper Fi
Charles W. (Chuck) Harpe
Thank you so much for taking the extra time and making the extra effort
to ship another hat to me for my husband last week. The second hat
arrived last Thursday... and he was tickled with it. Although it may be
"only a hat" it is a very special hat in many ways. He will always be a
proud Marine dad, and your kindness is very much appreciated.
I'm so pleased to see all the great merchandise you are stocking and the awesome promotions. Your store was dissappointing a few years ago and I shopped only at Sgt Grit.
Now, I can find what I am looking for with you guys.
Just wanted to let you know that I got the sword yesterday with time to spare. It showed up unscathed due to the excellent packing job despite the rough postal process. And most importantly it looks great and the Bahraini’s couldn’t be happier! Thanks again for all of your assistance.
Major Wayne Phelps
3d LAAD Bn XO
Security Force, Camp Leatherneck, Afghanistan
Major Wayne Phelps
Member saying thanks to our Customer Service Representative, Skylar Hand.
Thank you so much for your help!!! I think you should be commended for your excellent customer service! You were extremely helpful and I was about to get upset about my order but you handled it before I could say anything. You are the best. Thanks again!!!
Thanks for the email; I purchased the two Marine Corps. Cups for my brother who served with the First Marine Div. in Vietnam . He was very pleased with the cups and I was very impressed with the purchase. The online catalog did not do the product the justice it deserved. Thanks again and I am sure you will hear from me in the future.
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
I received them this morning. Thank you so much for your help! you guys are awesome and you will have my business for any uniform or military need in the future as well as a hearty recommendation via word of mouth to anyone who wonders where they should purchase uniforms from!
I want to relay my many thanks to everyone at Marine Corps Association and Military Historical Tours for providing me the opportunity to experience such a wonderful trip to Russia. Had I not won this trip through MCA I may have never taken advantage of such fantastic travels. The group, the Russian Tour guide (Oleg Alexandrov) and Charlie Dunn were wonderful companions during the trip. It will be a memory I will cherish all of my remaing days on this earth.
Again, Many thanks and Semper Fidelis!
1stSgt Bradshaw, USMC (Ret.)
I wanted to take a moment and thank everyone at the association for sponsoring the Ground Awards Dinner on 3 June at the Crystal City Marriott. My wife and I thoroughly enjoyed ourselves and were tremendously pleased with the hospitality shown to us and the great accommodations. As well, I wanted to thank the association for the DVD of the event that was mailed to me. It is something that I will keep and treasure for the rest of my days. Again, thanks for everything.
Capt Chris Conner
- The Marine Corps Association: Pushing Forward Toward a Century of Service (Article)
- Nominations Open For 2013 AFI Military Spouse Of The Year Awards (Event)
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