- Customer Care
A Colorful Cause
Life turned bleak after Wounded Warrior SSgt Jason “Crash” Jensen was medically discharged from the Marine Corps in 2011.
The combat illustrator and photographer had been diagnosed with Post Traumatic Stress Disorder and Traumatic Brain Injury after his Iraq deployment in 2006.
It wasn’t until he started volunteering his graphic art skills to nonprofits that the color seeped back into his outlook and his artwork.
Jensen spends about 50 hours a week creating graphic designs free-of-charge for nonprofits, including the Wounded Warrior Regiment and Challenged Athletes of West Virginia.
“I feel like I have a purpose again, it’s phenomenal,” Jensen said.
To further Jensen’s volunteer cause, the Marine Corps Association & Foundation donated a top-of-the-line drawing graphics tablet. The Wacom-made Cintiq24HD Graphic Monitor is a large screen that allows an artist to use a specialized stylus pen to draw directly on the screen. The monitor offers better precision and a greater range of colors than Jensen’s previous equipment.
“It’s like from drawing in pencil to painting murals,” Jensen said.
Before using the new monitor, Jensen said he would have to draw, then scan his images onto the computer, then trace the illustration on the computer and finally import it into Adobe Photoshop. With the new system, however, he bypasses those first steps and instantly creates his artwork in Photoshop. He’s able to produce art in less than half the time – and use those extra hours for more volunteer projects.
“I was speechless,” Jensen said of MCA&F’s donation. “The MCA&F did a huge service for me and I think it’s phenomenal for them to be so motivated to help me to continue my support for other people.”
MCA&F Area Representative SgtMaj Adam C. Terry, USMC (Ret.) presented Jensen with the computer monitor in July at The MARINE Shop at Camp Lejeune.
“These programs are important because we can never forget the Wounded Warrior regiment and those Marines who have given life and limb for this county,” Terry said. “We make sure the MCA&F is there to help support them in any way, shape or form. Marines always take care of Marines.”
To show his gratitude, Jensen donated an autographed copy of one of this celebrated art pieces, “We Bought Your Freedom.” The artwork won first place in an art competition and hung in the National Museum of the Marine Corps. The copy is now displayed at the MCA&F offices in at MCB Quantico.
Jenson encourages nonprofits to contact him for his designs if funds are low and graphics are needed. His past artwork can be seen at http://crashjensen.diviantart.com and he can be contacted at email@example.com.
“This gift opened my eyes to how I can be of service,” Jensen said.
SSgt Jason “Crash” Jensen, USMC (Ret), at left, receives the computer, donated by MCAF, from the Marine Corps Association & Foundation’s East Coast Area Rep, SgtMaj Adam Terry, USMC (Ret) in front of The MARINE Shop at Camp Lejeune. Jensen’s dog Yahtzee also appears in the photo.
From the left: Jennifer Jensen, wife of SSgt Jason Jensen, their dog Yahtzee, The MARINE Shop at Camp Lejeune Manager, Aisha Gurganus, and SgtMaj Terry pose for a picture during the presentation of the computer to SSgt Jensen.
SSgt Jensen presents SgtMaj Terry of the MCA&F with a copy of his winning art piece, “We Bought Your Freedom.”
I'm so pleased to see all the great merchandise you are stocking and the awesome promotions. Your store was dissappointing a few years ago and I shopped only at Sgt Grit.
Now, I can find what I am looking for with you guys.
Thanks for the email; I purchased the two Marine Corps. Cups for my brother who served with the First Marine Div. in Vietnam . He was very pleased with the cups and I was very impressed with the purchase. The online catalog did not do the product the justice it deserved. Thanks again and I am sure you will hear from me in the future.
I received my Dress Blues I ordered from The Marine
Shop in the mail today. And I just wanted to write and tell everyone there
that you all did a great job! Everyone from the tailors, to the customer
service reps. I am highly impressed with the quality and tailoring of your
uniforms. I will definitely keep coming back to The Marine Shop in the
future for uniforms!
Congratulations. You are more responsive and informative than any other website contact I can recall. I appreciate that very much. It’s really nice to have someone like you at the MCA “front door.”
W. A. Reed King George, VA
I received the shipment of plaques, books and certificates today for
mail call. It was more exciting to me than candy or magazines! Thank
you very much.
1stSgt Thomas M. Burkhard
Just a quick note of thanks to Patty Everett. I arrived home from a week vacation to find a package from the Marine Corps Association. I was expecting to find one of the magazines I requested, however, I was pleasantly surprised to discover both magazines were inside. In a time when it seems no one cares about customer satisfaction I am gratified to discover that customer service is not a lost art at the MCA. Once again I thank you for your efforts on my request. It may have been thing but the effort made a huge impression.
Randall E Page
I wanted to take a moment and thank everyone at the association for sponsoring the Ground Awards Dinner on 3 June at the Crystal City Marriott. My wife and I thoroughly enjoyed ourselves and were tremendously pleased with the hospitality shown to us and the great accommodations. As well, I wanted to thank the association for the DVD of the event that was mailed to me. It is something that I will keep and treasure for the rest of my days. Again, thanks for everything.
Capt Chris Conner
You have been the easiest person I have ever dealt with since I have started MWR out here. You were very quick to respond to my every question and very knowledgeable about your work for an order over a phone that was my greatest experience. If you were in the Marine Corps Skylar I would write you up for a meritorious promotion. I will surely write it in my books to pass the word to the next MWR rep to continue the membership with you guys.
Sgt Richard Colmenarez
Thank you so much for taking the extra time and making the extra effort
to ship another hat to me for my husband last week. The second hat
arrived last Thursday... and he was tickled with it. Although it may be
"only a hat" it is a very special hat in many ways. He will always be a
proud Marine dad, and your kindness is very much appreciated.
Colonel Ford, I have to pass this on because I'm in shock that I was able to Connect (on the first Ring), Chat and concluded my business with "Sharon" in less than 30 seconds, at the MCA-Office. I was taken by surprise. Why, I'm Not used to anyone answering the phone especially on the first ring. AND...a human being...a lovely lady with a disarming voice, which at first I thought was a recording. WOW! I commend THE MCA for doing such an outstanding service for its members...make me proud. Just think...I was not asked "if I knew my parties Extension."?
Wish I had a Blog...I would spread around how delighted I am. What transpired to me today is Rare, just doesn't happen anymore. See, I'm so impressed I'm blitzing you here.
- MCA 100th Anniversary Reception & Celebration (Page)
- Calling Young Artists: National Museum Of The Marine Corps' "Art For Wounded Warriors" Program Back For The 2nd Year (Event)
- Combat Artist Tells Corps’ Story Through Artwork (Photo Gallery)
- Submission Guidelines (Magazine Page)
- Marine Corps Association Celebrates 100 Years (Magazine Page)